
Which loyalty rewards actually bring customers back?
1 Comment
/
Increasing customer loyalty by just 5 percent can make your business…

The Most Important Customer Marketing Might Happen After the Sale
Customer marketing after the sale could help you grow more quickly,…

9 Keys to Brand Happiness and More Satisfied Customers
If you need a recipe for making satisfied customers, here it…

Beg Borrow or Steal Your Way to a Better Customer Experience
A better customer experience could help you attract and keep…

What Does an Ideal Customer Experience Look Like, Anyway?
For years marketing experts have been harping on the importance…

3 Things Customers Hate More than the Real Problem
When a customer interaction goes wrong, it’s an opportunity…

Set the Customer Love Cycle to Lather, Rinse, Repeat
Unlike in marriage, customer love is rarely a commitment that…

Customer Loyalty is Like a Box of Chocolates | Loyalty Marketing
Customer loyalty is like a box of chocolates, you never know…

Got Fans? 5 Ways to Ramp Up Your Customer Loyalty Program
Got fans? You should – and you could – if you learn to think like big leaguers. Instead of looking for marketing ideas that can help you bring in one new customer, one new client or one new patient, think about ways to improve retention and build client loyalty and referrals, instead!

Pros and Pitfalls of B2B Customer Loyalty Programs
B2B customer loyalty programs can enhance customer relationships…

So You Found a New Customer, Now What?
Landing a sale is not the end-game, it’s the beginning. So…

Bad Things Happen When You Ignore Your Customers - 5 Customer Experience No-No's
If customers feel ignored, insignificant, uninformed, left out…

Referrals, Reviews and Other Benefits of Reciprocity in Business
Social psychology experts assert that one way to get what you…

Are You Trying to Cut Hair Without Scissors?
Are You Trying to Cut Hair Without Scissors?
Sooner or later,…

Have I Told You Lately that I Love You? | Customer Thank Yous
With November at an end, so ends the series of social media status…