The Most Important Customer Marketing Might Happen After the Sale

The Most Important Customer Marketing Might Happen After the Sale

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Customer marketing after the sale could help you grow more quickly,…
9 keys to brand happiness and satisfied customers

9 Keys to Brand Happiness and More Satisfied Customers

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If you need a recipe for making satisfied customers, here it…
6 Steps to a Better Customer Experience

Beg Borrow or Steal Your Way to a Better Customer Experience

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A better customer experience could help you attract and keep…
16 Components that Make Up an Ideal Customer Experience

What Does an Ideal Customer Experience Look Like, Anyway?

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For years marketing experts have been harping on the importance…
Set the customer love cycle to lather rinse repeat

Set the Customer Love Cycle to Lather, Rinse, Repeat

Unlike in marriage, customer love is rarely a commitment that…
Set the customer love cycle to lather rinse repeat

Customer Loyalty is Like a Box of Chocolates | Loyalty Marketing

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Customer loyalty is like a box of chocolates, you never know…
Set the customer love cycle to lather rinse repeat

Got Fans? 5 Ways to Ramp Up Your Customer Loyalty Program

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Got fans? You should – and you could – if you learn to think like big leaguers. Instead of looking for marketing ideas that can help you bring in one new customer, one new client or one new patient, think about ways to improve retention and build client loyalty and referrals, instead!
Set the customer love cycle to lather rinse repeat

Are You Trying to Cut Hair Without Scissors?

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Are You Trying to Cut Hair Without Scissors? Sooner or later,…
Set the customer love cycle to lather rinse repeat

Have I Told You Lately that I Love You? | Customer Thank Yous

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With November at an end, so ends the series of social media status…
Set the customer love cycle to lather rinse repeat

Why 70% of Your (Former) Customers Disagree | Customer Churn

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When it comes to customer retention and loyalty, few businesses…
Set the customer love cycle to lather rinse repeat

Why Your Customers Aren't Impressed | Customer Experience

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Most businesses are born out of a sincere desire to better the…
Set the customer love cycle to lather rinse repeat

Use the Latest and Greatest Marketing for Max Customer Engagement

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Are you taking advantage of latest and greatest marketing to…
Set the customer love cycle to lather rinse repeat

The Tie Between Customer Loyalty and First Impressions

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Mere seconds – as few as 10, or 20 and certainly no more than…
Set the customer love cycle to lather rinse repeat

Announcing the release of: Little White Marketing Lies

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Announcing the release of Little White Marketing Lies by Elizabeth…
Set the customer love cycle to lather rinse repeat

Bring on the Drama! Why You Need Emotion in the Workplace

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Emotion in the workplace? Yes, please! How many times have you…