How consumers rate 8 popular customer loyalty rewards - Marketing Desks

Which loyalty rewards actually bring customers back?

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Increasing customer loyalty by just 5 percent can make your business…
10 Customer Experience Fails Could Get Your Business Dumped by Valentines Day

10 Customer Experience Fails Could Get Your Business Dumped for Good

Lax customer service and punitive policies could lead to heartbroken clients; these 10 customer experience fails could get your business dumped for good.
The Most Important Customer Marketing Might Happen After the Sale

The Most Important Customer Marketing Might Happen After the Sale

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Customer marketing after the sale could help you grow more quickly,…
9 keys to brand happiness and satisfied customers

9 Keys to Brand Happiness and More Satisfied Customers

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If you need a recipe for making satisfied customers, here it…
6 Steps to a Better Customer Experience

Beg Borrow or Steal Your Way to a Better Customer Experience

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A better customer experience could help you attract and keep…
16 Components that Make Up an Ideal Customer Experience

What Does an Ideal Customer Experience Look Like, Anyway?

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For years marketing experts have been harping on the importance…
3 Things Customers Hate More than the Real Problem

3 Things Customers Hate More than the Real Problem

When a customer interaction goes wrong, it’s an opportunity…
Set the customer love cycle to lather rinse repeat

Set the Customer Love Cycle to Lather, Rinse, Repeat

Unlike in marriage, customer love is rarely a commitment that…
Customer Referrals, Reviews and Other Benefits of Reciprocity

Customer Loyalty is Like a Box of Chocolates | Loyalty Marketing

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Customer loyalty is like a box of chocolates, you never know…
Customer Referrals, Reviews and Other Benefits of Reciprocity

Got Fans? 5 Ways to Ramp Up Your Customer Loyalty Program

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Got fans? You should – and you could – if you learn to think like big leaguers. Instead of looking for marketing ideas that can help you bring in one new customer, one new client or one new patient, think about ways to improve retention and build client loyalty and referrals, instead!
Pros and Pitfalls of B2B Customer Loyalty Programs

Pros and Pitfalls of B2B Customer Loyalty Programs

B2B customer loyalty programs can enhance customer relationships…

So You Found a New Customer, Now What?

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Landing a sale is not the end-game, it’s the beginning. So…
5 ways to stop ignoring your customers during the customer experience.

Bad Things Happen When You Ignore Your Customers - 5 Customer Experience No-No's

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If customers feel ignored, insignificant, uninformed, left out…
Customer Referrals, Reviews and Other Benefits of Reciprocity

Referrals, Reviews and Other Benefits of Reciprocity in Business

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Social psychology experts assert that one way to get what you…
Customer Referrals, Reviews and Other Benefits of Reciprocity

Are You Trying to Cut Hair Without Scissors?

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Are You Trying to Cut Hair Without Scissors? Sooner or later,…