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9 Keys to Brand Happiness and More Satisfied Customers
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If you need a recipe for making satisfied customers, here it…

Customer Experience: The 13th Way to Cheat at Marketing is Eliminate the Wait
One of the fastest ways you can undermine your customer promises…

Employee Engagement: Are YOU Bringing Value to the Hour?
Today on Facebook I came across this Jim Rohn quote originally…

Unhappy Customers Will Teach You the Most Important Things
Your most unhappy customers are your greatest source of learning. - Bill…

Microwave Popcorn and Word of Mouth Marketing
It used to be that the bigger your business was, the more advantages…

Why Your Customers Aren't Impressed | Customer Experience
Most businesses are born out of a sincere desire to better the…

Use the Latest and Greatest Marketing for Max Customer Engagement
Are you taking advantage of latest and greatest marketing to…