10 Ways to Get More Social Media Shares

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A lot of businesses are on social networks like Facebook, Twitter,…

10 Things To Post On Your Blog This Summer | Content Marketing

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Whether you are just launching a blog – because, after all,…

What Clients Don’t Know Can Hurt Client Satisfaction

Surely you’ve heard the saying, “What you don’t know can’t…

Microwave Popcorn and Word of Mouth Marketing

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It used to be that the bigger your business was, the more advantages…

Why 70% of Your (Former) Customers Disagree | Customer Churn

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When it comes to customer retention and loyalty, few businesses…

Pass it on: Word of Mouth Salon Marketing Myths

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If you are a regular reader of my blog, salon marketing books…

Zombie Nation: Creative Salon Marketing Menus

No doubt about it, we are a zombie nation. This week on Facebook,…

Word of Mouth Still Tops for Driving Local Business Traffic

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How many local businesses have you visited in the last year based…

Give Me the Open Road | Inspirational Quotes

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All too often we are frustrated by problems that seem to detour…

Why Your Customers Aren't Impressed | Customer Experience

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Most businesses are born out of a sincere desire to better the…

4 Ways to Get Buzz-Building Brand Advocates

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Brand advocates aren't just satisfied customers, they are satisfied…