June is Effective Communications Month

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June is Effective Communications Month - and what could be more…

May 23 is Taffy Day - How sticky is your marketing?

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I'll let you in on a little secret; I'm in the editing phase…

Change way you play the game to sell more retail in the salon and spa

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I floated an idea on Facebook a couple of days ago and no one…

So you’ve had an event, now what?

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So you’ve had an event, now what? How will you follow up in…

7 Ways to build business in May after Mother’s Day – 12 Months of Marketing

7 Ways to build business in May after Mother’s Day – 12 Months…

The secret to cultivating customer loyalty - with every customer that walks in your door.

The secret to cultivating loyalty with every customer that walks…

Networking: Why You're (Probably) Doing it Wrong!

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A lot of people confuse networking with socializing. While socializing…

Want Customer Loyalty? 30 Touch Points that could be Costing you Customers

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It's up to you: Here are more than 30 customer touch points where…

Valuocity: A Fable for Business Owners and Managers

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WARNING: Transformative reading! Looking for a book that you…

It's so fluffy, I'm gonna die! The 9 "Despicable Me" Guidelines for Great Leadership

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The 9 ‘Despicable Me’ Guidelines for Great LeadershipUniversal…

April is National Humor Month in the Salon and Spa

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April is National Humor Month in the Salon and SpaIf ever we…

9 Ways 'Good Enough for Vegas' is Good Enough for your Salon or Spa

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9 Ways 'Good Enough for Vegas' is Good Enough for your Salon…

Creating real value in the salon and spa

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Sometimes it's simple, and James C. Penney said it well: "It's…

On the road again...

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Hi All, please forgive the spotty entries - I got to enjoy a…