The View from Under the Bus

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Good morning, I’ve been elected to speak to you on behalf…

14 Characteristics of Great Teams (Part 2)

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14 Characteristics of Great Teams: Part 2 of 2 Earlier this…

14 Characteristics of Great Teams for Small Business Success

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14 Characteristics of Great Teams: Part 1 of 2 If you read my…

Little Things that Cost a Business, Big Time

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I love football. I’ve been an avid fan since I was young, mostly…

The Little Things that Cost Your Business, Big Time

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I love football. I’ve been an avid fan since I was young, mostly…

Why and How to Build 'Brand You' | Personal Branding Strategies

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If you’re 'just an employee' (rather than a business owner)…

Leadership: Don't punish everyone for one person's mistake

As a business owner, have you had a few bad leadership experiences…

Disney may be happiest, but not among best places to work.

For years, Disney has claimed to be the happiest place on earth. …

To become a better leader, should you be a Sidekick or a Superhero?

Many pros are looking for the silver bullet – the magic formula…

The One Competition You Can't Afford to Lose

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Sometimes we fear the competition, sometimes we hate them and…

Beer Me! Use 45 Day Rules to Strengthen Customer Relationships

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“Beer Day” is a US Naval term, so named because it’s the…