Little White Marketing Lie #4: Our Customers Love Us

Little white lies are falsities we tell people (and sometimes…

Big news -- and the brow wax that changed my life

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First for the big news: The 2012 Salon and Spa Marketing Calendar…

Coming Soon: The 2012 Salon and Spa Marketing Calendar

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I'm asked for copies of the 2011 salon and spa marketing calendar…

Niche marketing ideas for salon and spa that should be music to your ears!

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(Excerpt) September is Classical Music Month and National Piano…

Does talent outweigh the trouble that your trouble-makers bring?

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I told my doctor that I broke my leg in two places. He told me…

10 Back-to-School Salon Marketing Ideas to Build Year-Round Business

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10 back to school salon marketing ideas you can use to build…

It's Hammock Time!

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Close your eyes and breathe deeply and slowly, in and out, exhaling…

Guess who's getting the presidential treatment today?

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Do you remember when President Clinton made “headlines” (sorry,…

The one thing I’d suggest (to sell more retail in the salon and spa)

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The one thing I’d suggest (if you want to sell more retail…

Make Under - Not Over - Your Brand

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So often we make the mistake of thinking that our brand needs…

Using Makeunder Makeovers to Build Business in the Salon and Spa

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“Makeover” is an interesting word. Commonly used as a noun,…

Back to School: Get your Smurf on this Summer

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Searches that led people to my blog this week demonstrate that…

Engage and entertain to build a bigger role for your business in the lives of your clients

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I’m currently vacationing with my husband and our kids visiting…

A simple way to build a fanatically-loyal following

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fa-nat-ic (n.) a person marked or motivated by an extreme enthusiasm,…

Is 'Accidental Marketing' the way you play the game?

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I’ve had many conversations with small business owners in order…