Responding Positively to Negative Customer Feedback

Responding Positively to Negative Customer Feedback

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Negative customer feedback can be positive for your business…
Improve Online Reputation Every Day with 5 Key Strategies

5 Ways to Quickly Improve Online Reputation

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Remember these five strategies when you need a plan to quickly…
best free advertising ideas

The Best Free Advertising in the Age of Digital Word of Mouth

We give away free marketing tips all the time with ideas…

The Shelf Life of Word of Mouth Marketing Reviews

The Shelf Life of Word of Mouth Marketing Reviews Few would…

5 Ways to Use Customer Testimonials in Word of Mouth Marketing

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Make it as easy as possible for your customers to talk about what they love most about your business! Here are five ways to use customer testimonials to generate real word of mouth marketing results.

Restaurant Marketing: Get Restaurant Reviews in Real Time!

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Grow your restaurant by getting more customers to post positive reviews – including reviews in real time – about your restaurant’s eats, drinks, service and more with these restaurant marketing ideas.

Branding: Could Your Customers Describe Your Business Any Better?

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If asked to describe your organization’s mission, vision, values,…

The Secret Sauce for Selling More Salon Gift Cards

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There are two big benefits for salons that sell more gift cards;…
4 ways to be more likeable on social media

Social Media: 4 Ways to Be More Like-Able on Social Networks

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41% of Social Media Users Find New Brands to “Like” on Social…

Marketing Ideas for Starting Over in a New Salon

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Generating Word of Mouth Marketing When You're Starting Over…

Marketing Strategies: 10 Reasons the Competition is Beating You at Your Own Game

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When a competitor is running circles around you it’s not always…

Microwave Popcorn and Word of Mouth Marketing

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It used to be that the bigger your business was, the more advantages…

Why 70% of Your (Former) Customers Disagree | Customer Churn

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When it comes to customer retention and loyalty, few businesses…

Pass it on: Word of Mouth Salon Marketing Myths

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If you are a regular reader of my blog, salon marketing books…