Responding Positively to Negative Customer Feedback

Responding Positively to Negative Customer Feedback

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Negative customer feedback can be positive for your business…
Improve Online Reputation Every Day with 5 Key Strategies

5 Ways to Quickly Improve Online Reputation

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Remember these five strategies when you need a plan to quickly…
If you had to choose just one, what would your brand theme song be?

What Would Your Brand Theme Song Be?

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While you’re thinking it over, we invite you to play along.…
Ideas for NAHA winners marketing

6 Ways 2016 NAHA Winners Can Celebrate with Great Salon Marketing

2016 NAHA Winners Can Keep the Party Going Long After the…
best free advertising ideas

The Best Free Advertising in the Age of Digital Word of Mouth

We give away free marketing tips all the time with ideas…
press release infographic

Infographic Dos and Don'ts of Writing a Great Press Release

Writing a great press release and copy suitable for media…
Telling Your Brand Story

4 People Who Are Telling Your Brand Story (But Shouldn’t Be)

If you aren’t telling your brand story, you’re leaving it…
Telling Your Brand Story

Use communication to define yourself, or risk being mis-defined by others

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This week, I included an article in my newsletter titled 12 trends…