The Most Important Customer Marketing Might Happen After the Sale

The Most Important Customer Marketing Might Happen After the Sale

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Customer marketing after the sale could help you grow more quickly,…
Responding Positively to Negative Customer Feedback

Responding Positively to Negative Customer Feedback

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Negative customer feedback can be positive for your business…
9 keys to brand happiness and satisfied customers

9 Keys to Brand Happiness and More Satisfied Customers

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If you need a recipe for making satisfied customers, here it…
6 Steps to a Better Customer Experience

Beg Borrow or Steal Your Way to a Better Customer Experience

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A better customer experience could help you attract and keep…
10 Things True in Companies Treating Employees Like Their Best Customers

Could Treating Employees Like Your Best Customers Set Your Marketing on Fire?

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Treating employees like your best customers might be just what…
16 Components that Make Up an Ideal Customer Experience

What Does an Ideal Customer Experience Look Like, Anyway?

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For years marketing experts have been harping on the importance…
10 quotes that will sell you on a customer-centric culture
4 Ways Store Layout Can Influence Shopper Behavior and Impact Sales

4 Ways Store Layout Can Influence Shopper Behavior

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Take advantage of basic psychology in designing a store layout…
9 POS Marketing Ideas for Increasing Average Spend

9 Ways to Generate Revenue with POS Marketing

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Effective POS marketing strategies (point-of-sale) could make…
4 ways to reduce ecommerce shopping cart abandonment

4 Ways to Reduce E-Commerce Shopping Cart Abandonment

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E-commerce company success depends on conversions and cart abandonment…
Consumers Want E-commerce Holiday Shopping to Feel More Like an In-Store Buying Experience

Infographic – Fixing the E-commerce Holiday Shopping Experience

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Consumers weigh in on what they want in an e-commerce holiday…
How small business can own customer experience

5 Ways the Small Business CMO Can Own Customer Experience Too

New research from Forrester shows that if it doesn’t already,…
Digital marketing strategy fail

10 Things People Hate About Your Digital Marketing Strategy

New data about the type of ads consumers dislike should guide…
Digital marketing strategy fail

Holiday Shopper Loyalty is Up for Grabs

All Things Being Equal, Holiday Shopping Trends Show Loyalty…
Digital marketing strategy fail

4 Steps to a Signature Brand Identity Through Color and Design

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Brands with a memorable identity can sell clients on value,…