Entries by Elizabeth Kraus

8 Ways to Use Fall Color Trends in Salon and Spa Marketing

There are two great reasons that you should focus marketing campaigns on seasonal color trends like the fall color trends as determined by Pantone or as determined by fashion designers, fashion magazines and other color experts. One, color in general and seasonal color trends like the fall color trends for fall are extremely engaging topics.  Think […]

Marketing Strategies: 10 Reasons the Competition is Beating You at Your Own Game

When a competitor is running circles around you it’s not always obvious as to why.  And if you are busy running your business or maybe even beating your brains out trying to educate consumers about why they’re choosing wrong (when they favor said competitors) you might not have stopped to figure out exactly why they […]

3 Very Bad Business B Words | Bad Marketing Strategies

Earlier this week I read an article called “First, Do No Harm,” a rant by a business author who pointed out several negative experiences she’d had recently – experiences which should never have occurred in a business that wanted customers to come back, refer friends and family or purchase additional products or services from them […]

How to Make Employees Care About Your Business | Employee Engagement Strategies

Few business owners knowingly hire people who really don’t give a damn about the type of work they’ll be doing or the type of business they will be working for.  In fact, most new employee/employer relationships enjoy what is commonly termed a “honeymoon” period at the outset, where each enthusiastically enjoys getting to know the […]

10 Ways to Get More Social Media Shares

A lot of businesses are on social networks like Facebook, Twitter, LinkedIn, Pinterest and Google+, but many of those same businesses aren’t sure how to leverage their influence on social networks to build business.  Many times their efforts are hit and miss—more random than strategic—as they try to find “silver bullet” topics to generate more […]

10 Things To Post On Your Blog This Summer | Content Marketing

Whether you are just launching a blog – because, after all, businesses that blog enjoy 55% more web traffic and a staggering 97% more inbound links – or you have had a blog for a while, sooner or later, you are going to be looking for topics to blog about in order to keep your  […]

Why 70% of Your (Former) Customers Disagree | Customer Churn

When it comes to customer retention and loyalty, few businesses ever enjoyed the reality of “lifelong” customers, although many business owners dream of just that.  And now that competition for consumer spending is tougher than ever, many business owners are finally taking a look at the reasons customers stopped patronizing their businesses with a nod […]

Pass it on: Word of Mouth Salon Marketing Myths

If you are a regular reader of my blog, salon marketing books or salon marketing calendars, you have probably heard a rant or two on how most small business owners claim that word of mouth is their best marketing without really understanding what word of mouth marketing is. Why is it so important that you […]